Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the Ohmyspins Casino website, account services, games, promotions and related features. They form a legal agreement between you and the operator of the website. By accessing the website, registering an account or using any service, you confirm that you have read, understood and accepted these Terms & Conditions, together with any additional rules displayed for a particular game, promotion or service.

If you do not agree with any part of these Terms & Conditions, you must not use the website or participate in gambling activities. Additional terms may apply to specific products, payment methods, competitions, bonuses or promotional offers. Where additional terms apply, they will be made available before or during the relevant activity. If there is an inconsistency between these Terms & Conditions and an offer-specific rule, the offer-specific rule will generally apply to that activity.

You are responsible for checking the current version of these Terms & Conditions each time you use the website. Ohmyspins Casino may update, replace or amend these terms when reasonably required, including to reflect changes to technology, services, legal requirements, regulatory expectations or internal procedures. Continued use of the website after an update means that you accept the revised terms. If a change materially affects your rights or obligations, information about the change may be displayed on the website.

Eligibility and lawful use

• You must be of the minimum legal gambling age applicable in your location. You must not use the website if you are underage.
• You must use the website only where online gambling is lawful and available to you. It is your responsibility to understand and follow the laws that apply in your state, territory or country.
• You must provide accurate, complete and current information when registering and whenever information is requested.
• You must not access or use the website if you are prohibited from gambling, subject to a self-exclusion arrangement, or otherwise restricted by law or by the operator.
• You must not use the website for unlawful purposes, fraud, money laundering, terrorist financing, or any activity that could harm the website, its users or payment providers.

2. Accounts, verification and security

To use some or all of the services, you may need to create a personal account. Unless the website expressly allows otherwise, each person may hold only one account. An account must be opened in your own name and must not be sold, transferred, shared or made available to another person. You remain responsible for all activity carried out through your account where you have failed to keep your login details secure.

You must keep your username, password and other security information confidential. Do not allow another person to access your account, and notify the operator promptly if you believe that your account has been compromised, used without permission or accessed by someone else. You may be responsible for losses arising from deliberate disclosure, careless handling or other failure to protect your account information.

Ohmyspins Casino may carry out identity, age, location, payment and source-of-funds checks. You may be asked to provide documents or information to complete these checks. Documents should be genuine, legible, current and supplied in the requested format. Verification may be required before an account can be fully used, before funds can be withdrawn, or at any other time when required for security, legal or compliance reasons.

If information cannot be verified, appears inaccurate, conflicts with other information, or is not provided within a reasonable period, access to an account or particular services may be restricted. An account may also be suspended or closed where there are concerns about identity, duplicate accounts, prohibited conduct, payment misuse, unlawful activity or a breach of these Terms & Conditions. Any action taken will be handled in accordance with applicable law and relevant procedures.

Account closure and inactivity

You may ask for your account to be closed at any time, subject to completion of any necessary checks and the resolution of outstanding matters. If you want a break from gambling, you should use available account controls or request a longer-term restriction rather than simply leaving the account unused. The operator may suspend or close an account for legal, security, operational or responsible gambling reasons. Closing an account does not remove obligations that arose before closure.

3. Deposits, withdrawals and gambling activity

You may deposit funds only using a payment method that belongs to you or that you are authorised to use. Payment methods may be subject to availability, verification, transaction limits and additional conditions. You must not use a payment instrument that is stolen, unauthorised, fraudulent or connected with unlawful activity. The operator may reject, reverse or hold a transaction where there is a reasonable security, compliance or technical concern.

You should only deposit money that you can afford to lose. Funds placed in an account are intended for lawful gambling use and must not be used as a method of saving, transferring money to another person or disguising the source of funds. You are responsible for checking the amount entered before confirming a transaction and for reviewing your bank or payment provider records.

Withdrawal requests may be subject to account verification, payment checks, anti-fraud procedures and any applicable game or promotion rules. Funds may generally be returned only to an account or payment method that can be reasonably linked to you, subject to legal and operational requirements. The timing and availability of a withdrawal may depend on the selected method, verification status, banking processes, public holidays and other factors outside the website's control. No particular processing time is promised unless expressly stated for the relevant service.

You are responsible for reviewing all bets, wagers and game selections before confirming them. Once a wager is accepted, it generally cannot be cancelled unless the website rules or applicable law provide otherwise. Technical interruptions, connection problems, device errors or delays can affect access to a game. If a result, balance or transaction is affected by a clear technical error, the operator may investigate and take reasonable corrective action in line with applicable rules.

Bonuses and promotional offers

Promotions, bonuses, free plays and other offers are subject to their own eligibility requirements and promotional terms. These may include restrictions relating to registration, deposits, game contribution, wagering, expiry, withdrawals, account status or participation limits. You should read the full terms of an offer before accepting it. If you do not understand a promotion, do not use it until you have obtained clarification through the available support channel.

A promotion may be withdrawn, changed or refused where permitted by law, including where there is suspected abuse, error, fraud, multiple-account activity or a breach of the applicable terms. A promotional balance and any associated winnings may be cancelled where the offer terms allow this. Promotional terms do not override responsible gambling requirements or any legal restriction that applies to you.

4. Prohibited conduct, privacy and responsible gambling

You must use the website fairly and in a way that does not interfere with its operation or the experience of other users. Prohibited conduct includes attempting to manipulate a game or result, exploiting a software or pricing error, using automated systems without permission, introducing malicious code, bypassing security controls, abusing a promotion, colluding with another user, or making a payment using someone else's details.

You must not copy, reproduce, modify, distribute, reverse engineer or commercially exploit any website content, software, branding or game material unless you have written permission or the law expressly permits it. You must not use the website to publish unlawful, threatening, misleading, abusive or defamatory material. Where prohibited conduct is identified, access may be limited and relevant transactions may be reviewed. The operator may preserve information and report activity where required by law.

Personal information is handled in accordance with the applicable privacy information for Ohmyspins Casino and relevant privacy laws. Information may be collected and used to provide services, manage accounts, process transactions, verify identity, prevent fraud, meet legal obligations, improve the website and support responsible gambling. By using the website, you acknowledge that information may need to be shared with service providers, payment providers, identity verification services, professional advisers or authorities where permitted or required.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. Set a budget before you play and never gamble with money needed for rent, bills, food, savings or other essential expenses. Do not chase losses, borrow money to gamble, or gamble when you are upset, tired or under the influence of alcohol or other substances.

• Set personal spending and time limits before starting a session.
• Take regular breaks and keep track of how long you have been playing.
• Use available deposit, spending, session or access controls where suitable.
• Consider temporary or permanent self-exclusion if gambling is no longer enjoyable or is becoming difficult to control.
• Talk to someone you trust and seek independent professional support if gambling is affecting your finances, relationships, work, health or wellbeing.

Ohmyspins Casino may apply responsible gambling measures, including account restrictions, verification questions, deposit controls, cooling-off periods or self-exclusion processes. These measures are intended to support safer gambling and may limit access to services. A person who has asked to be excluded must not attempt to open another account or use another person's account.

5. Website availability, liability and legal matters

The website and its services may be changed, interrupted, suspended or withdrawn at any time where reasonably necessary. Availability can be affected by maintenance, updates, telecommunications, internet connections, payment providers, device compatibility or events outside reasonable control. The operator does not guarantee that the website will always be available, error-free, secure or suitable for every device or purpose.

You are responsible for obtaining the equipment, internet connection, software and security protections needed to access the website. You should keep your devices and passwords secure and use up-to-date protection against malware. Any information displayed on the website is provided for general information and entertainment purposes and should not be treated as financial, legal, medical or investment advice.

To the extent permitted by law, the operator is not responsible for losses caused by events outside reasonable control, failures of third-party services, unauthorised access resulting from your actions, or your breach of these Terms & Conditions. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law. Where liability cannot be excluded, it will be limited to the extent permitted by law.

If you have a question, complaint or concern about an account, transaction, game or promotion, you should use the support channel made available on the website. Please provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. Complaints may be investigated using account records, transaction information, technical logs and other relevant material. You may be asked to complete identity checks before account information can be discussed.

Governing law and interpretation

These Terms & Conditions are intended to operate subject to the laws and mandatory consumer protections that apply to you. If a provision is found to be unlawful, invalid or unenforceable, that provision will be read down or removed to the minimum extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.

These Terms & Conditions, together with any applicable promotion rules, game rules, privacy information and responsible gambling information, describe the main conditions for using Ohmyspins Casino. Please retain a copy for your records and check the website regularly for updates. By continuing to use the website after the effective date of revised terms, you agree to be bound by the updated version.